Our remote support service allows your organisations to perform highly time-consuming tasks and activities outside the 9-5 timeframe, thereby increasing your productivity. Working with your organisation, we can provide clients with various forms of remote support to meet their legal needs, including:
1. Drafting legal documents and correspondence
We will prepare legal documents and written communications, ensuring accuracy and adherence to legal standards.
3. Answering legal questions on behalf of Advisors
We can provide prompt and accurate responses to legal inquiries, assist in addressing client concerns and provide guidance.
5. Compiling, organising, and assembling case files
We will efficiently manage and organise case-related documents, evidence, and information to facilitate easy access and retrieval.
7. Reconciling invoices and accounts
Our remote support can include assisting the reconciling of invoices and managing accounts, ensuring accuracy and timely payments. Plus, providing budget management support to clients.
9. Assessing areas of risk and ensuring compliance with regulations
We will help identify potential risks, assess compliance requirements, and support Advisors in implementing strategies to mitigate risks and maintain regulatory compliance.
2. Preparing written submissions to the court
We will craft persuasive and well-structured written submissions to present the client's case effectively in court.
4. Performing legal research and analysis
We will conduct comprehensive research on legal issues, gather relevant information, and analyse precedents to build strong cases.
6. Interactive video conferencing with client meetings
We can facilitate video conferences between Advisors and clients, enabling effective communication, collaboration, and consultation.
8. Offering customer service via phone, email, and chat
We can provide responsive and professional customer service, addressing client inquiries, resolving issues, and ensuring client satisfaction through various communication channels.
10. Maintaining and updating legal software
We can handle the maintenance and updating of legal software systems, ensuring smooth operations and optimal utilisation of technology.
Although we may work more hours than contracted, our productivity is higher due to fewer distractions, greater autonomy over our work, and the lack of a daily commute. A point to remember, our remote support associates are less likely to report sick time off, and their stress levels are well managed. And having us on the team reduces the turnover rate within organisations, and those organisations get to retain in-house expertise, thereby reducing costs. Let's chat.
Our remote support service allows your organisations to perform highly time-consuming tasks and activities outside the 9-5 timeframe, thereby increasing your productivity. Working with your organisation, we can provide clients with various forms of remote support to meet their legal needs, including:
1. Drafting legal documents and correspondence
We will prepare legal documents and written communications, ensuring accuracy and adherence to legal standards.
2. Preparing written submissions to the court
We will craft persuasive and well-structured written submissions to present the client’s case effectively in court.
3. Answering legal questions on behalf of Advisors
We can provide prompt and accurate responses to legal inquiries, assisting Advisors in addressing client concerns and providing guidance.
4. Performing legal research and analysis
We will conduct comprehensive research on legal issues, gather relevant information, and analyse legal precedents to support Advisors in building strong cases.
5. Compiling, organising, and assembling case files
We will be efficiently managing and organising case-related documents, evidence, and information to facilitate easy access and retrieval.
6. Interactive video conferencing with client meetings
We can facilitate video conferences between Advisors and clients, enabling effective communication, collaboration, and consultation.
7. Reconciling invoices and accounts
Our remote support can include assisting the reconciling of invoices and managing accounts, ensuring accuracy and timely payments. Plus, providing budget management support to clients.
8. Offering customer service via phone, email, and chat
We can provide responsive and professional customer service, addressing client inquiries, resolving issues, and ensuring client satisfaction through various communication channels.
9. Assessing areas of risk and ensuring compliance with regulations
We will help identify potential risks, assess compliance requirements, and support Advisors in implementing strategies to mitigate risks and maintain regulatory compliance.
10. Maintaining and updating legal software
We can handle the maintenance and updating of legal software systems, ensuring smooth operations and optimal utilisation of technology.
Here are some other considerations for using our remote support services:
Although we may work more hours than contracted, our productivity is higher due to fewer distractions, greater autonomy over our work, and the lack of a daily commute.
Another point to remember, our remote support associates are less likely to report sick time off, and their stress levels are well managed.
Having us on the team reduces the turnover rate within organisations, plus those organisations get to retain in-house expertise, thereby reducing costs.